Privacy Policy

Privacy Policy

Last Updated: December 21, 2020

The following websites (collectively, the “Site”) are operated by Contract Services Administration Trust Fund, Contract Services Administration Training Trust Fund and their Affiliated Parties (each of the foregoing entities, and all entities collectively, “We," "Us" or "Our"): https://www.csatf.org and https://www.csatf.net, including all sub-domains, and any other domains owned by Us.

This Privacy Policy ("Policy") explains how We collect, use and protect information that We learn about you, if you are an individual, or your employees, if you are an employer, and you as an employer (collectively “User”, “You” or “Your”), as a result of Your interaction with Us through any website on which this Policy is posted, including any website You may access using Your mobile electronic device (collectively, "Site") and the services provided through the Site as defined below.

Contract Services includes the Contract Services Administration Trust Fund, the Contract Services Administration Training Trust Fund, and their trustees, officers, directors, shareholders, employees, attorneys and agents (current and past) and any affiliates, individually and collectively, doing business as Contract Services Administration Trust Fund and/or Contract Services Administration Training Trust Fund, and any related individuals or entities.

Affiliated Parties means Contract Services Administration Trust Fund, Contract Services Administration Training Trust Fund, and any related individuals, affiliates and subsidiaries, and any of their trustees, directors, officers, shareholders, employees, representatives, consultants, attorneys, agents, suppliers, distributors, licensees or licensors.

Service or Services means any of the Site or other products or services provided or offered by Us, including those described in this Privacy Policy, whether through a website owned, maintained or controlled by Us, through a social network, a mobile application, on a cellular telephone or otherwise.

Please read this Policy carefully before using or proceeding to access Our Site. Your use of Our Site indicates You have read and understood this Privacy Policy, and indicates Your agreement to its terms and Our Terms of Use.

BY VISITING OUR SITE, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES DESCRIBED IN THIS POLICY, AS UPDATED AND AMENDED FROM TIME TO TIME. IF, FOR ANY REASON, YOU DO NOT AGREE TO THE TERMS OF THIS POLICY, PLEASE STOP USING THE SITE IMMEDIATELY.

1. Privacy Policy Details

1.1 By accessing any part of the Site, User agrees to the practices described in this Policy and consents to the collection, use and disclosure of User information as set out in this Policy. This Policy is part of the Terms of Use for Our Site and governs User’s use of the Site and the Services; please read the Terms of Use for Our Site which can be found here https://portal.csatf.org/terms-of-use.

If You do not wish to provide Your consent and/or do not agree with any part of this Policy and/or Our Terms of Use, please do not use the Site or Our Services.

1.2 This Policy is effective as of the date set out above. We reserve the right to modify it at any time, and such revisions will become effective upon the earlier of (a) posting of the revisions to the Site, or (b) distribution by electronic mail. User’s continued use of the Site or any of Our Services after the effective date of the revisions means User accepts and agrees to any such revisions. This Policy applies to Our on-line and off-line information gathering and disclosure practices in connection with the Site.

1.3 This Policy is applicable only on Our Site. Due to the nature of certain of Our Services, You may not find any third-party website links on all pages of Our Site. However, where they are provided, this Policy does not cover the information privacy practices of any third-party websites that are linked to the Site or that You may otherwise be able to access from the Site; such third-party websites include, without limitation, various professional or union websites which may offer products or services for sale. We do not control, and are not responsible for, any such third-party websites' collection and use of User information. All Users should refer to the privacy policy disclosures on those websites to obtain information regarding their information collection and use practices.

1.4 There is a variety of information We collect that You provide when You become a User or otherwise communicate with Us. While some of the data may be optional, this information may include, but is not limited to, name, address, Social Security number, driver’s license number, birth date or year, telephone and/or cellular number and email address, along with testing result status, or when You, as the employer, request specific products or Services, or when any User requests further responses from Us, including any transactions. If You report a problem with Our Site, there may be additional details requested, as well. Also, if You contact Us, We will keep a record of those communications.

2. Children

We require an individual to be at least eighteen (18) years old to be a User on Our Site. This Site is not directed toward children under 13 years of age nor do We knowingly collect information about children under 13. If You are under 13 years of age, You are not permitted to submit any personally identifiable information (“PII”) to Us. If a parent becomes aware any of his/her children has submitted PII to Us, please immediately notify Us at cybersecurity@csatf.org.

3. Information Collected

3.1 By accessing or using the Site, User may provide Us with two types of information: (i) "personally-identifiable information" that You are required to disclose to Us, including, but not limited to, Your name, address, Social Security number, driver's license number, birthdate or year, telephone or cellular number, email address (again, “PII”); and (ii) other information (“non-PII”), which We collect through the use of technologies called "cookies," "web beacons" and/or "web logs." We use the information We collect to monitor and analyze how Users use the Site and Our Services, to provide customer service and to maintain and improve Our Services. We may also collect technical information to help Us identify User’s mobile device or computer. Personal information does not include information that is not used to identify you, including aggregate or anonymous information.

3.2 You may be asked to submit information to access or use certain aspects of the Services offered on the Site, such as to create an account, contact Us, receive customer or technical support. If You choose not to submit the requested information, You will not be able to access or use some or all of these Services.

3.3 A cookie is a piece of data that is stored on the User’s computer. It provides Us with information about the User that We use to enhance Your experience on Our Site. Right now, there are two basic types of cookies. One is a session cookie which terminates when the User’s session ends. The second is a persistent cookie, which is a text file that stays stored on the User’s computer for a period of time. Your Internet browser contains instructions about how to remove persistent cookies. If You reject all cookies, You may not be able to create or sign in to Your account with Us or otherwise take full advantage of Our Site.

3.4 We use "cookies" to collect information, on an aggregate basis, about how the Site is used. This information may include the date and time of any visits to and time spent on the Site. We also use cookies to learn more about Our audience size and usage patterns, to store information about Your preferences so as to allow Us to customize Our Site according to Your interests and provide a more personalized experience, to speed up searches or to recognize You when You return to Our Site, to identify the pages viewed or searched for, page response times, download errors, length of visits, page interaction information (such as click, scrolling, etc.) or methods used to browse away from a page, but none of Our cookies is intended to identify You personally. You can obtain more information about cookies at http://www.allaboutcookies.org/.

3.5 We use "web beacons," "web logs" and similar software in order to allow Our servers to automatically record information that Your browser sends whenever You visit the Site. This information includes the time and date, Your Internet Protocol address, Your geographic location (zip code, area code and/or time zone), Your browser type and version, the Site and/or the Services that You use, and when and how long You use them. We use this information to monitor and analyze how Users use the Site and Our Services, to provide customer service and to maintain and improve the Services.

3.6 The information We collect and Your use of Our Site may be maintained in servers We control and maintain or in third party servers. The information You provide may be transferred or accessed by entities in many different countries. By submitting information, You agree to the transfer, storage and processing of Your data in accord with this Policy.

3.7 If Your information changes, or if You no longer desire any Services, You may review, delete, correct, amend, update or otherwise change Your information or the data You have provided to Us by updating Your profile in Your account or by contacting Us at the contact information listed in Paragraph 6.1 below.

3.8 If You would like to review, correct, update, amend, delete or otherwise revise any information or data You have provided to Us, You may contact Us as indicated in Paragraph 6 below.

4. Our Security Measures

The information You provide to Us is stored on servers that are located in secured facilities with restricted access, and protected by protocols and procedures designed to ensure reasonable security of such information. In addition, We restrict access to User PII to those of Our employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Site and Our Services. However, no data transmission over the Internet is completely secure nor can any be guaranteed to be totally secure, and, for this reason, We cannot ensure or warrant the security of any information You transmit to Us. You can help protect Your PII and other information by using a combination of letters, numbers and characters in Your password, changing Your password often, using a secure web browser, and signing off and closing Your web browser when You are finished with the use of the Site.

5. What Information Do We Share?

5.1 As a User, You acknowledge and agree that We may share with Your actual or potential employer, Your union, their service providers, and similar business/professional entities on a “need to know” basis Your successful completion of any training course You undergo with Us, and also provide said requester with a certificate of completion or a copy of such a certificate if issued directly to You.

5.2 As a User, You also agree We may disclose information You provided about yourself as a User to Our employees, agents, contractors and sub-contractors, and Our related and affiliated individuals and entities and their respective employees, agents, contractors and sub-contractors, in accordance with applicable law and for the limited purpose of administering the Services We provide.

We will share information, including User PII, with other parties under the following circumstances:

5.3 Protection of Rights. We will share User information if We have a good faith belief that: (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation or legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities; (ii) such action is appropriate to enforce Our Terms of Use or this Privacy Policy, including any investigation of potential violations thereof; (iii) such action is necessary to detect, prevent, or otherwise address credit risk fraud prevention, security or technical issues associated with the Site and/or Our Services; and/or (iv) such action is appropriate to protect Our rights, property or safety or the rights, property or safety of Our employees, Users of the Services or others.

5.4 We may share User PII with the service providers that We engage in connection with Our Services and/or the Site and/or with service providers Your employers, actual or potential, and/or Your union may retain which also need to know about Your successful completion of any training course You undergo with Us, and/or a copy of any certificate of completion or a copy of such a certificate if issued directly to You.

5.5 WE WILL NOT SHARE USER INFORMATION WITH THIRD PARTIES FOR THE PURPOSES OF THEIR DIRECT MARKETING UNLESS YOU AFFIRMATIVELY AGREE TO SUCH DISCLOSURE.

Please do not share sensitive information with Us unless absolutely necessary and then do so in the most secure manner possible.

6. Your Choices

6.1 You may access, update or delete information, and/or modify your account preferences for the Site, by accessing the "Account" area of the Site or by contacting Us at privacy@csatf.org. Please note that when you remove your account, We may retain your account information for a reasonable period of time for the purpose of internal account management and fraud prevention, or as may be otherwise required by law or for legitimate business purposes.

6.2 If you email Us to change your contact preferences, We will implement your requested changes within a reasonable period of time. Please note that your requested changes will not be effective until We implement them. Please also note that you cannot unsubscribe from certain correspondence with Us, such as messages relating to your account transactions.

6.3 You may deactivate your account and request that we delete your information by contacting us at privacy@csatf.org or by mail at: Contract Services Administration Trust Fund, 2710 Winona Ave., Burbank, CA 91504.

6.4 Reviewing, Updating and/or Deleting Your Information:

• To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or permitting the requested changes or modifications to be made. Unfortunately, we cannot always ensure that such changes or modifications will be reflected in all iterations of your information as previously stored.

• We make good faith efforts to provide you with access to your personal information and the ability to correct the information if it is inaccurate or to delete it at your request (if it is not required to be retained by law or for legitimate business purposes). We may decline to process requests that we believe in good faith are unreasonable or unduly burdensome (such as requests that are repetitive, require disproportionate technical effort, jeopardize the privacy of others, or would be impractical to satisfy).

• If you wish to delete your account, you must make a request by emailing us at privacy@csatf.org and providing the following details: IL#, full name, and reason for deletion. Even if we delete your account, we may retain certain information associated with your account for record keeping, legal compliance and other legitimate business purposes.

6.5 Deactivating Your Account. You may deactivate your account with us at any time by making the appropriate selections. If you deactivate your account and later wish to reactivate it, you will have to create a new account. If you deactivate your account, we may retain certain information associated with your account for record keeping, legal compliance and other legitimate business purposes.

6.6 Deleting Your Personal Information. Again, you can request that we delete your personal information at any time by contacting us at privacy@csatf.org or by mail at: Contract Services Administration Trust Fund, 2710 Winona Ave., Burbank, CA 91504, Attention Information Technology Department, and we will follow through on your request unless we are required to keep your information by law or for legitimate business purposes.

6.7 Opt Out. If we propose to use personal information for any purposes other than those described in this Privacy Policy, we will offer you a reasonable means to opt out of any such proposed use of personal information. We reserve the right to contact you on matters that we believe in good faith to be urgent or of particular importance, even if you opt out from other communications, but these would not include marketing communications.

6.8 Retention Period. Unless we are required by law or for legitimate business purposes to keep your personal data longer, we will delete your personal data from our records ten(10) years after the last Services administered by Us.

7. Tracking Policy

7.1 You may be able to adjust Your browser's settings to turn on a "do not track" feature. Although Our policy may change in the future, currently, We do not support "do not track" and will not honor Your web browser's "do not track" signal.

7.2 We do use third-party service providers to provide certain analytics services to Us in connection with Our operation of Our Site, including the collection and tracking of certain data and information regarding the characteristics and activities of members/users to Our Site. However, any data collected in such a manner is anonymized and so does not qualify as PII. We do not intentionally or knowingly allow other parties to collect personal information about Your on-line activities over time and across different websites, when You visit Our Site or use any of the Services.

8. Uses of Information

Among the uses We may make of the data We have from and about You, We may:

  1. Enforce Our Terms of Use for Our Site and this Policy;
  2. Notify You about any changes in Services;
  3. Fulfill Our legal obligations to You;
  4. Fulfill Our legal obligations and respond to any litigation or law enforcement/government inquiry;
  5. Insure that Our Site, products and Services are presented to You in the most efficient manner for You and Us;
  6. Allow You to participate in any interactive features of Our Site, when You choose to do so;
  7. Share the data with any Affiliated Parties and related individuals and entities;
  8. Administer Our site and keep it safe and secure, and for internal operations, including research, statistics, troubleshooting, data analysis, testing, survey and similar purposes;
  9. If You are an individual, You acknowledge and agree that We may share with Your employer, Your union, their service providers, and similar business/professional entities on a “need to know” basis Your successful completion of any training course You undergo with Us, and also provide said requester with a certificate of completion or a copy of such a certificate if issued directly to You; or
  10. Disclose as We believe to be necessary or appropriate: (a) under applicable law, including laws outside Your country of residence; (b) to protect Our operations or those of any of Our Affiliated Parties; (c) to protect Our rights, privacy, safety or property, or that of Our Affiliated Parties, Users or others; or (d) to allow Us to pursue available remedies or limit the damages that We may sustain.

9. Laws In Other Countries

We comply with United States privacy laws and regulations. We do not represent the Site is governed by, or operated in accordance with, the laws of other nations or jurisdictions, or that the Site or any portion of it is appropriate or available for use in any particular location. If You choose to access the Site, You do so at Your own risk, and You are responsible for complying with all local laws, rules and regulations. By using the Site, visitors to it from outside the United States acknowledge and agree that Our Site is subject to United States laws and regulations, and waive any claims against Us that may arise under their own national laws.

10: Notice:

Your information will remain subject to the terms of this Privacy Policy even if we undergo a business transition. However, we may transfer your information to a successor person or entity upon an acquisition or other corporate reorganization. You hereby consent to such transfers, and we may assign and transfer all of the rights, benefits, duties, and obligations of this Privacy Policy.

This Privacy Policy may be amended by us from time to time. Please periodically review the controlling version of the Privacy Policy. By continuing to use the Site subsequent to us making available an amended version of this Privacy Policy, you thereby acknowledge, agree and consent to such amendment. This Privacy Policy applies to our on-line and off-line information gathering and disclosure practices in connection with the Site.

11. Questions

If You have any questions about either this Policy or Our privacy practices, please contact Us by email at privacy@csatf.org or by mail at: Contract Services Administration Trust Fund, 2710 Winona Ave., Burbank, CA 91504.

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